The Connected Operations Engine

How Pro TeamX runs your operations on autopilot

From first customer enquiry to money in your bank account — 11 synchronized steps working together without paperwork, spreadsheets, or wasted transit hours.

01Intake

Customer Enquiry & Request

Capture new enquiries online via your website request form, phone call, or email. The enquiry creates a CRM profile with geocoded address coordinates and customer contact history.

Automatic PostGIS geocoding for precise map plotting
Customer history and property access notes stored securely
Direct integration with public booking forms
02Estimate

Digital Quote & Scope

Draft a professional, itemized proposal with service line items, estimated labor, materials, and deposit requirements in under 60 seconds.

One-tap digital approval link sent to customer email or SMS
Optional deposit requirement before booking slots
PDF estimate download with official company branding
03Commitment

Client Sign-off & Booking

When the customer approves the quote online, the job status updates immediately. The quote converts into an active job ready for slotting on your roster.

No manual transcription or double entry of job specifications
Customer notification confirms slot reservation
Automatic sync with recurring contract cadence where applicable
04Planning

Intelligent Roster Scheduling

Place shifts on the visual multi-view dispatch calendar. Drag-and-drop slots across days while automated conflict detection checks worker availability and maximum weekly hours.

Supports Day, Week, and Month workforce dispatch boards
Private draft mode lets dispatchers plan before notifying staff
Warning alerts on double-bookings or scheduled time-off
05Allocation

Route-Aware Dispatch

Assign field technicians by territory clusters and skill qualifications. The Pro TeamX AI dispatch assistant recommends workers who minimize dead travel mileage.

Worker skill filtering (e.g., deep-clean, commercial, domestic)
One-click roster publishing sends push alerts to mobile phones
Live route visualization across territory maps
06Arrival

Mobile Navigation & Encrypted Access

Field workers open the Pro TeamX mobile app to view their route. Address notes, key lockbox combinations, and alarm codes are decrypted securely upon worker arrival.

Turn-by-turn driving directions to the customer doorstep
AES-256-GCM encrypted gate and alarm codes
Worker notifications for customer-specific pet or access warnings
07Attendance

GPS Geofenced Time Clock

Workers tap "Clock In" on their mobile app. The system checks device coordinates against the customer address perimeter using PostGIS spatial verification.

150-meter perimeter verification prevents remote clock-ins
Automatic out-of-fence flagging for manager audit
Break logging for paid and unpaid pauses
08Quality

Checklist Execution & Photo Proof

Workers follow structured task checklists tailored to the service. Mandatory before-and-after photo attachments ensure consistent quality standards before sign-off.

Item-by-item task checklists ensure zero missed rooms or checks
Photo proof timestamped and saved to job records
Client sign-off signature capture on mobile screen
09Billing

Shift-to-Invoice Generation

When the shift is completed, Pro TeamX automatically drafts an invoice matching agreed pricing (hourly, fixed, or per-unit). No tedious weekend bookkeeping.

Sequential numbering with custom prefix (e.g. INV-0142)
Automated UK VAT calculation (20% standard or custom)
Itemized labor hours and materials billing
10Settlement

Digital Customer Payments

The customer receives an invoice email and SMS containing a secure payment link. They pay instantly via debit or credit card, and receipts are issued automatically.

Frictionless mobile paylink with card settlement
Status updates to PAID in real-time on your dashboard
Automatic sync with your accounting transaction ledger
11Retention

Automated Follow-up & Review

Delight customers and build repeat contracts. The system prompts happy clients for ratings, logs issues for resolution, and schedules next month recurring visits.

Customer satisfaction ratings recorded on worker profiles
Automatic recurring shift generation for the next cycle
Automated reminders prevent lapse in recurring maintenance contracts
14-Day Full Platform Access · No Credit Card Required

Stop chasing paperwork. Start running on autopilot.

Join modern field operations teams saving 12+ hours every week on rotas, GPS attendance, and automated shift invoicing.

Instant account activationNo credit card requiredDedicated onboarding support